FAQ's

Q. What are your hours?

A. We offer flexible scheduling. We have daytime, evening, and weekend hours available. Call or email us to set up a time that works for you.

Q. Where are you located?

A. 904 1st Street, Hiller, PA 15444

Q. Do you offer tele-health appointments?

A. Yes, we can schedule you for a tele-health appointment.

Q. What insurances do you accept?

A. We currently accept Aetna, Highmark, Cigna, Optum, United Health Care

Q. Do you accept cash payments?

A. Yes, we will accept cash.

Q. Is what I discuss in a counseling session confidential?

A. Grassroots Counseling Services follows all guidelines, both legal and ethical, set forth by the American Psychological Association and the Commonwealth of Pennsylvania. We will only share your information with your written permission.

Q. Are there any exceptions to confidentiality?

A. Yes, there are some exceptions. If there is any chance of harm to you or someone else or in cases of child or elder abuse, our staff is mandated to report certain information to the appropriate authorities. Please talk to your therapist if you need to know more about confidentiality.

At Grassroots Counseling Services, we provide a safe and supportive environment for individuals seeking growth and healing. We are dedicated to helping you navigate life's challenges with personalized strategies tailored to your unique needs.